About Us
Consulting
With over 25 years in the industry, we have the experience to assist you with many aspects of your business. Whether you are looking for assistance with day to day operations, IT support, SIP migration, or a system migration; we've been there.
Analytics & Reporting
Do you need a custom report? Let us help you with those custom Crystal Reports. We've designed Operational, client and telephony reports for many of our clients.
Dashboarding
Our cloud based analytics are focused on your KPIs not our canned system. Our system is versatile, powerful and adaptable. The system has been adapted to work with both calendar months as well as billing month or 28 day months. We have introduced billing data as well as agent incentives.